Resume

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Michael Dela Cruz
11834 Avon Way # 202 | Los Angeles, CA 90066
Cell: 310.775.3827
Email: dlc@dlcinteractive.com
Website: http://dlcinteractive.com

Objective :
To list experience and skills in order to obtain a position that will provide challenges for professional growth.

Education: 
The Art Institute of California | Interactive Media Design

Skills:

Agile Project Management Interviewing Photoshop Adobe Catalyst
Executive Presentations WordPress Illustrator inDesign
Budget Management HTML 5, CSS 3 Flash
Corporate Management Actionscript Final Cut Pro
Team Training Adobe AIR Dreamweaver

Experience: 

July 2009 – Present
Project Manager, Almer/Blank (Interactive Agency)

    • Responsible for managing all aspects of projects (some million dollar budgets)
    • Client facing interaction (leading meetings, review sessions, and presentations)
    • Preparation of all meeting collateral (slides, packets, displays, etc.)
    • Production of sales materials and participation in sales pitches
    • Responsible for creating and maintaining company standards and practices

July 2009 – Present
Interactive Designer, Almer/Blank (interactive Agency)

    • Create user experience documentation for large scale web and mobile applications
    • Design user interface elements
    • Implement approved designs in code from engineers
    • Organize and maintain design asset repositories

October 2008-July 2009
Interactive Designer, Red Interactive Agency

    • Design and implement interactivity in online games, websites and ads
    • Participate in planning meeting and make recommendations to clients

October 2005-October 2008
Training Manager, Rich Media Institute 

    • Manage all aspects of training and student experience
    • Manage website
    • Manage all needs of instructors (technical, lodging, booking, etc.)

July 2004 to September 2006
Junior Varsity Soccer Coach, Notre Dame Academy

    • Manage all aspects of soccer operations for junior varsity team
    • Serve as a role model and mentor to student athletes

July 2004 to September 2005
Customer Support Supervisor, School Loans Corporation

    • Provide customer support to students and parents regarding their school loans
    • Take hostile callers from agents when needed
    • Maintain strict expectations of quality assurance across entire customer support department
    • Work with cross department management to resolve all issues
    • Obtain and train new customer support representatives
    • Create and maintain quality assurance plans

References:
Available upon request.